Privacy policy

Privacy Policy - Boutique Palestine
Last updated: June 2025

Boutique Palestine, accessible at https://boutique-palestine.com, attaches great importance to the protection of the personal data of its customers and visitors.

This privacy policy informs you of how your data is collected, used, stored and protected, in accordance with EU Regulation 2016/679 (GDPR).

1. Data Controller
The data controller is: B.P. SRL, a Belgian company, registered at Cantersteen, 1000 Brussels. Email: info@boutique-palestine.com

2. Data Collected
We collect only the personal data necessary for our activities:

  • First and last name
  • Delivery and billing address
  • Email address
  • Phone number
  • Order information

Payment information is processed by our payment providers (e.g. Stripe) and is never stored on our servers.

3. Purposes of Processing
Your data is used to:

  • Process your orders and deliveries
  • Provide customer service
  • Send transactional and/or promotional emails (with your consent)
  • Improve your user experience on our site
  • Comply with our legal obligations (invoicing, fraud prevention, etc.)

4. Legal Basis for Processing
Processing is based on:

  • Performance of the sales contract
  • Consent (in particular for commercial prospecting)
  • Legitimate interest of the data controller
  • Compliance with a legal obligation

5. Data Recipients
Personal data may be transmitted only to the following parties, to the extent strictly necessary:

  • Internal services (order management, customer support)
  • Technical providers (Shopify, carriers, payment providers)
  • Administrative or judicial authorities upon reasoned request

6. Retention Period
Your data is retained for:

  • 3 years from the last contact for prospecting purposes
  • 10 years for billing-related data (accounting obligation)
  • The period necessary for the purpose of processing in other cases

7. Your Rights
Under the GDPR, you have the following rights:

  • Right of access, rectification and erasure of your data
  • Right to object to processing and prospecting
  • Right to data portability
  • Right to restriction of processing
  • Right to withdraw your consent at any time

To exercise these rights: info@boutique-palestine.com

You also have the right to lodge a complaint with the relevant data protection authority.

8. Cookies
We use cookies to ensure the proper functioning of the site, analyze traffic and personalize your experience. A consent banner is displayed on your first visit. You can decline cookies and manage your preferences at any time from the banner or your browser settings.

9. Security
We implement all appropriate technical and organizational measures to ensure the security and confidentiality of your personal data.

10. Policy Updates
We reserve the right to modify this policy at any time. Any update will be clearly indicated on the site with its effective date.

11. Contact
For any questions regarding this policy or your personal data: info@boutique-palestine.com