Shipping policy
Shipping Policy – Boutique Palestine
ORDER PROCESSING TIMES
Processing times vary depending on the shipping method chosen at checkout:
- Free shipping: We take 48 hours to prepare and dispatch your order (Monday to Friday). This allows you to cancel your order if needed.
- 24h/48h express delivery (express courier): Preparation and dispatch take place the same day, making it impossible to cancel your order.
SHIPPING RATES AND ESTIMATED DELIVERY TIMES
We deliver worldwide within the same timeframes, regardless of your delivery country, thanks to our network of warehouses strategically located around the globe. Rates and shipping options vary depending on the product. Full details are available on each product page.
Here is a summary:
Keffiyeh:
- Standard Shipping (Free): 5 to 7 business days
- Premium Shipping (Theft Insurance) – €5.90: 5 to 7 business days
Jewelry:
- Standard Shipping (Free): 5 to 8 business days
- Premium Shipping (Theft Insurance) – €5.90: 5 to 8 business days
Clothing & Accessories:
- Standard Shipping (Free): 5 to 8 business days
- Premium Shipping (Theft Insurance) – €5.90: 5 to 8 business days
Personalized Products:
- Standard Shipping (Free): 8 to 10 business days
- Premium Shipping (Theft Insurance) – €5.90: 8 to 10 business days
You will receive a confirmation email with a tracking number so you can follow the progress of your delivery.
Delivery times may occasionally be exceeded due to external circumstances or carrier delays. If this happens, feel free to contact us at info@boutique-palestine.com. Please have your order number ready for faster assistance.
A confirmation email is automatically sent after every order. Please check your spam folder as well as your inbox.
You can also contact our customer service team, who will be happy to assist you.